Press Kit
Logo, brand colors and short bio are in one file for new reports, and this can be started in 3 minutes
39BD Support and Official Contact Address
If you want the Dhaka office, maps and location, this page will be useful; the 39BD Support team responds quickly to general questions, and media requests are handled separately.
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39BD Support Press Contact
If you need separate contact for media or news coverage, see this section; 39BD Contact information is kept in one place, so you won't waste time finding who to talk to
Users in Dhaka can handle account-related tasks with bKash, Nagad or Rocket; responses usually arrive within 2 business days, and urgent press requests are prioritized
- Press email: [email protected]
- Office hours: 10 AM to 6 PM
- Response time: 24-48 hours
- Location: Dhaka, Bangladesh
Media Resources and Brand Files
If you are making a report, article or video, having ready materials makes the work easier; from 39BD Help you can get the press kit, logo and team information, so you don't have to ask for the same things repeatedly
Brand Asset
There are separate files for web and mobile; these are for screenshots, banners and quotes
Leadership Intro
For press name, title and brief background, see this; information is concise for quick verification
General Contact
Media inquiries also come from outside; some ask about login problems, others 39BD Login Need guidance or someone 39BD App Report minor issues when launching
Support Desk
Provides basic help about account, device and app installation; speaking in Bengali makes the answer easier to understand
Office Location
For those in Dhaka who want to visit, check the map in advance and plan your route; travel from Gulshan or Banani is relatively easy
Before viewing map and location
The reason for not embedding a map directly on this page is that many users on slow networks want the page to load quickly, so the address is provided instead of a heavy map
The page loads quickly on 3G or weak networks; you can open the location on a separate device to view it, especially to avoid evening traffic
General questions about media
Who will write for news coverage?
Email to [email protected]; in the subject line write Press to be quickly routed
How long does it take to get a
Usually 24 to 48 hours; may take a bit longer on holidays
What do you need before coming to
National ID and pre-scheduled time are good; this reduces waiting time when coming to Dhaka
What else you need to know about 39BD Contact
39BD Contact information brings media, office and location together in one place, so you don't have to visit multiple pages, and if needed you can get quick guidance from 39BD Help
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